Talk: The Impact of the Japanese Employees’ Solution-focused Interactions on the Work Related Variables: Suggestions from Three Surveys.


Keita Kiuchi

In our research supported by an EBTA research grant in 2011, my colleagues and I developed a psychological major called the general solution-focused attitude scale (GSFAS) designed to assess workers’ solution-oriented cognitions and behaviors. We conducted three surveys using the GSFAS in Japan.

First, we surveyed employees in a Japanese restaurant chain and found that the regression model expressing the influence of solution-focused interactions on work engagement was statistically significant. In the second survey, municipal employees from a Japanese local government were examined. The results showed that the regression model of the workers’ solution-focused interactions significantly predicted their commitment to the workplace and their subjective evaluation of the department’s work performance. In the third survey, we studied the solution-focused attitudes of the employees working at a Japanese manufacturing company. The results revealed a significant relationship between the surveyed workers’ higher levels of solution-oriented attitudes, lower levels of work stress and workload, and higher levels of support from others.
In conclusion, the GSFAS can be a useful tool to evaluate the results of solution-focused practices and to determine employees’ relationships in a workplace.

Lecturer, Takasaki University of Commerce
Social security counselor specializing in work-related mental ilness, Tochigi Labor Department
School counselor, Kumagaya High School

Current State and Future Directions of the Practice of Coaching Psychology in Japan from the Perspective of the Japanese Association for Rational Emotive Behavior Therapy, Kiuchi, K., International Journal of Psychology, 51(S1), p.733, 2016.
Co-author of Introduction to Coaching Psychology, Nakanishiya: Kyoto, 2015. [In Japanese] Measuring Positive Interactions at a Workplace: Developing the Bi-level Solution-focused Interaction Scale and Evaluating the Reliability and Validity, Brief Psychotherapy Research. [In Japanese] Possibility of Coaching Adult Developmental Disorders As a Bridge Between Higher Education and Employment, Dialogue and Communication Research. [In Japanese] Sensitivity of the General Solution-Focused Attitude Scale (GSFAS) to Assess the Direct Effect of a Solution-focused Intervention at a Workplace, Kiuchi, K. & Aoki, Y., conference paper of the 4th International Congress of Coaching Psychology, p.35, 2014.
Rational Emotive Behavior Therapy as a Third Wave of Cognitive Behavioral Therapy, REBT Research. [In Japanese] High-lighting SF Elements Dissolved Into Daily Workplace Interaction, Kiuchi, K., Kishi, K., Yamamoto, R. & Aoki, Y., conference paper of the European Brief Therapy Association, pp.3-4, 2012.
Rational Coaching of University Volleyball Players, REBT Research. [In Japanese]

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